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Cox to close W. Warwick call center, lay off 234

Cox to close W. Warwick call center, lay off 234

WEST WARWICK, R.I. (AP) — Cox Communications is closing a call center in West Warwick and laying off up to 234 workers in Rhode Island as part of a larger consolidation.

The Providence Journal reports that the closure of the facility later this year will trim the number of Cox employees in Rhode Island to 859. The layoffs are part of the company's move to consolidate its residential customer service operations around the country.

Jennifer Bramley, vice president of government and public affairs, said Wednesday Cox's business customer support center, which employs 96, will remain in Rhode Island. She said jobs in that area are expected to grow.

Bramley said Cox's regional headquarters will also remain in Rhode Island.

Laid-off workers may seek to transfer or apply for other jobs in the region.



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