SORRY SEEMS TO BE THE HARDEST WORD

Mea Culpa. A couple of big apologies this week and both far too late as the horse was out of the barn....make that the horse was off the farm and across state lines. First, United Airlines CEO Oscar Munoz tried to take a major back step offering a more contrite apology for that passenger who was dragged off a weekend flight over the weekend. Video of the passenger, 69 year old Dr. David Dao, screaming and bleeding went viral and Munoz' initial response to the tsunami criticism was to call the passenger disruptive and belligerent" and to back his airline's actions. Then shares of United fell about 4% in trading which equated to about a billion dollars on paper. Munoz' about face stopped the bleeding with United down about $250 million in market share at the end of trading. Then there's White House spokesperson Sean Spicer who had to issue an apology for comparing Syrian President Bashar al-Assad's use of chemical weapons to Adolph Hitler saying Hitler didn't "sink to using chemical weapons" saying Hitler's were brought to what he called "Holocaust centers" when he meant concentration camps. Hitler analogies are tricky things...they should be avoided like the plague.


Sponsored Content

Sponsored Content